trader_ru
New York, NY
5.0
Good coverage, fair price
Coverage is solid in NYC.
kate.s
Philadelphia, PA
5.0
Easy setup and good value
Setup was quick and painless.
MaggieT
Atlanta, GA
4.0
Mostly good, but slow support
I switched to Cricket Wireless about three months ago because I wanted a prepaid plan without a contract, and their coverage in my area seemed solid. The monthly fee is affordable and I like that they don't surprise you with hidden charges. However, the customer service chat can be painfully slow sometimes, especially when I needed help with activating my new SIM card. Other than that, the app for managing my account is straightforward and easy to use.
johnnyc
Houston, TX
3.0
Not bad, but could improve
Dropped calls happen too often.
Daniel
Boston, MA
5.0
Solid prepaid service with some quirks
I’ve been a Cricket Wireless user for almost two years. What really drew me was the straightforward prepaid plans that don’t tie you down with contracts. The coverage in my area is generally excellent, and I enjoy the nationwide network access. Sometimes the app can act up and won’t show my data balance correctly, which is annoying, but a quick restart usually fixes it. Customer support was responsive when I reached out about billing issues, so I feel they care about their customers.
Jessica
Seattle, WA
4.0
Good plans but some glitches
I appreciate the flexibility of Cricket’s prepaid options and how they don’t lock you into long contracts. The nationwide coverage mostly works well, although I noticed some dropped calls in more rural spots. The billing is clear, and I like the simple app interface, but once my data speed slowed down unexpectedly and took a day to fix after contacting support.
Hannah K.
San Diego, CA
5.0
Convenient but data throttling noticed
I like that Cricket offers no-contract plans and their pricing is very competitive. The coverage in San Diego is reliable for calls and texts, but I did notice that after using my monthly data allotment, the speed throttled down significantly, which made streaming frustrating. Support was helpful when I asked about that, though, explaining their policies clearly.
alex_2022
Denver, CO
5.0
Reliable and affordable service
Been with Cricket for 6 months, no issues.
Leah R.
Miami, FL
5.0
Affordable plans with decent coverage
I’ve been using Cricket Wireless for about a year now, mainly because the prepaid plans are budget-friendly and easy to understand. The coverage in my city is pretty solid, and I’ve never experienced a complete outage. The only downside was the initial SIM activation which took longer than expected, but once it was set up, everything ran smoothly.
max1990
Chicago, IL
5.0
Great value and simple service
Switched to Cricket after my old contract ended and I’m happy with the deal. The unlimited talk and text with decent data is perfect for my needs. I’ve used the support chat twice and both times they responded fairly quickly and resolved my issues about billing questions.
Samantha
Portland, OR
5.0
Good prepaid option for city living
I moved to Portland last year and needed a reliable prepaid plan without any long-term commitment. Cricket Wireless fit the bill perfectly since their coverage here is strong and I can manage everything from their app. The monthly charges are reasonable, and I didn’t have to wait long for my SIM card delivery. I did notice a slight hiccup with activating my phone on the first try, but customer service helped me get it sorted quickly. I’m happy with how easy and affordable this service is.