I've tried several ISPs before switching to Xfinity last year, and honestly the difference is night and day. Their internet connectivity is rock solid, even during storms, which is a big relief working from home. When my service went down once because of line maintenance, the chat support was super helpful and kept me updated. Plus, the home security cameras integrate perfectly with the app, making it easy to monitor my house remotely. I've been really happy with the value for what I pay monthly.
Nina_K
Miami, FL
4.0
Mostly satisfied, minor glitches sometimes
The internet speed is great but sometimes my online TV freezes. I also had to call support twice because the bill was confusing with some extra fees that I didn't expect. Otherwise, the installation team was friendly and neat.
trader_ru
Boston, MA
4.0
Decent coverage but pricey
Service dropped once last month, but customer support fixed it quickly.
jonathan_smith
San Francisco, CA
5.0
Great bundle deals available
I got a bundle with internet, phone, and TV which saved me some money monthly. The self-install kit was easy to use, and I got my modem activated in less than an hour. Occasionally the TV guide lags but nothing major.
sarah_w
New York, NY
5.0
Quick setup and good speed
Set up took just two days and speeds match what they promised.
lisa_m
Denver, CO
4.0
Good but slow install
Had to wait 3 weeks for internet setup, pretty annoying.
MarkJohnson
Seattle, WA
5.0
Reliable high-speed internet
I've been using Xfinity for two years now and the internet speed is consistently fast even during peak hours. The customer service helped me upgrade my plan without hassle, and the Xfinity Stream app lets me watch shows easily on my tablet.
matthew_c
Philadelphia, PA
4.0
Internet speed varies a lot
Sometimes the internet is blazing fast and other times it’s crawling. Called support twice but they said there’s nothing wrong on their end. Hoping this evens out, but it’s frustrating when I’m on deadline.
kate_l
Portland, OR
3.0
Prices too high
Feels like I’m paying too much for average service.
michael_b
Chicago, IL
5.0
Very user-friendly app
Xfinity app makes managing my account super easy.
anna.k
Los Angeles, CA
5.0
Excellent all-around telecom service
Switched to Xfinity recently and couldn’t be happier. The installation technician, Mike, was super professional and set up both my internet and home phone in no time. I like that the cable box is simple to use and connects smoothly to the Xfinity Stream app so I can watch on my phone anywhere in the house. Billing is straightforward, and I appreciate their text alerts when my bill is due. Definitely recommend if you want solid connectivity and good customer service.
alex_2021
Phoenix, AZ
4.0
Fine but customer support slow
Internet works fine but waiting on live chat gets annoying.