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Spectrum

Spectrum

4.213 reviews

Lily

Boston, MA

5.0

Consistent service, no surprises

Been with Spectrum for over a year and no unexpected outages. The monthly billing is easy to track in their app and the HD channels look sharp. Phone calls are crystal clear even during busy evenings. It’s a solid choice for a busy household like ours.

Nina L.

San Diego, CA

5.0

Fast installation and solid speeds

Had my Spectrum internet installed last month and the technician arrived right on time. Setup was quick and the speeds matched what they promised. I’ve been able to run video conferences smoothly while kids stream cartoons, so it handles the household load well.

maria_t

Austin, TX

3.0

Mixed feelings about Spectrum

I’ve had Spectrum internet for a few months now and the speeds are mostly fine for streaming, but the connection drops sometimes during calls which is annoying. Customer service was helpful when I called about it but the issue wasn’t fully resolved yet. Not bad, but definitely room for improvement.

sarah_jen

Seattle, WA

4.0

Support could improve

Generally happy but chat support feels slow sometimes.

Thomas

Albany, NY

5.0

Spectrum saved my home office setup

I switched to Spectrum last year because my old provider kept cutting out during important Zoom calls. The installation involved a neat cable setup by a very professional technician named Chris who made sure I understood everything. Internet speed is solid, with almost zero buffering and great upload speed for video meetings. Also, their app lets me monitor usage and pay bills without hassle. Honestly, it’s the best decision I made for my remote work setup so far.

Michael

Atlanta, GA

5.0

Longtime happy customer with a few quirks

I’ve been a Spectrum subscriber for nearly three years, primarily for my home internet and cable TV. The speeds have always been reliable, letting me enjoy streaming and gaming without much lag. A few times, the cable box froze but rebooting fixed it quickly. Billing has been mostly smooth except for one confusing charge last year that customer service promptly cleared up. it’s a service I trust and recommend to friends looking for consistent connectivity.

mike_77

Denver, CO

4.0

Good but pricey

Service is decent, no major outages. Just wish the monthly bill was a bit lower.

kate.l

Portland, OR

3.0

Service drops too often lately

Internet keeps cutting out.

daniel_k

Phoenix, AZ

5.0

Great value and easy setup

I installed Spectrum cable and internet combo last spring and it’s been great ever since. The tech who came out was on time and got everything running quickly. Speeds are just as advertised which helps me stream sports without freezing. Billing is straightforward and the customer portal is user-friendly.

Jessica

Orlando, FL

5.0

Reliable internet, no downtime

Been using Spectrum for about a year now and the internet speed never disappoints. Streaming 4K movies at night works flawlessly and phone calls stay clear. Really appreciate the consistent service and friendly tech support whenever I had questions.

Evan

Houston, TX

5.0

Perfect for streaming and gaming

Since switching to Spectrum, my online gaming lag disappeared and streaming is super smooth now. The cable internet handles simultaneous devices with no hiccups which is great for my family. Plus their weekend tech support was quick to help when I had a setup question.

brian.t

Madison, WI

3.0

Okay overall but support delays

Internet speed is decent but it dropped once during a big work project which was frustrating. The customer support took longer than expected to resolve the outage. They did fix it eventually but the wait was a bummer.

Karen

Lexington, KY

3.0

Mixed feelings about cable and phone

I’ve had Spectrum for cable TV and phone for about six months. The picture quality on some HD channels is great but a few channels freeze sometimes. Phone service is mostly clear but once in a while there's a minor lag during calls, which is annoying when chatting with family far away.

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