I ordered a few summer dresses and the styles were cute but the sizing was all over the place. One dress fit perfectly while another was way too tight even though I ordered the same size. Shipping was okay but not very fast for the price.
max1990
Portland, OR
5.0
Good stuff, fast delivery
Quick shipping, happy with quality.
melissa_j
Seattle, WA
3.0
Mixed feelings on recent order
I ordered a designer dress for a wedding and it arrived on time, but the sizing was way off. Tried to exchange it but the return process was a bit confusing and took longer than expected. Definitely love their selection though, so I might try again.
Michael
Austin, TX
4.0
Mostly great but slow returns
I’ve been shopping at Shopbop for over a year now, mostly for their designer shoe selection. Their website is easy to navigate and I appreciate the detailed product info. However, the returns process took longer than I expected last month when a pair of boots didn’t fit. Customer service was friendly but I had to wait a couple of weeks for my refund. Still, the quality of what I kept was worth it.
Emily
Boston, MA
3.0
Inconsistent stock updates
I found a pair of boots I liked and added them to my cart, but when I checked out a day later they were suddenly sold out. I get that popular items sell fast but it’s annoying when the site doesn’t update stock in real time. Customer reviews are helpful but the inventory issue made me hesitate to rely on Shopbop for urgent purchases.
anna.k
New York, NY
5.0
Love their designer picks
Shopbop has become my go-to for finding unique designer pieces that I can’t find anywhere else. Last month I snagged a beautiful leather jacket from a lesser-known brand and the fit was spot on. Delivery was quick and the packaging felt really premium. I also like reading the customer reviews since they helped me choose the right size. Definitely shopping here again!
sarah.jones
Miami, FL
5.0
Great quality but pricey
I ordered a silk blouse and while it’s absolutely beautiful and well-made, it was definitely on the expensive side. If you’re looking for high-end fashion and don’t mind paying a premium, Shopbop delivers. The tracking updates were accurate and my package arrived on time. I wish there were more discounts though because that price tag stings a bit.
samuelj
Denver, CO
3.0
Not impressed
Clothes looked cheaper than photos.
caroline_n
San Francisco, CA
4.0
Easy to browse, good customer reviews
Shopbop’s website makes it easy to find what you want with lots of filters for style and size. I appreciated the customer photos and honest reviews which helped me pick the right handbag. My order arrived quickly and the bag looked exactly like the pictures. Only downside was the shipping cost which felt a bit steep for a small item.
linda_w
Chicago, IL
3.0
Complicated checkout experience
I tried ordering a formal dress last weekend but got stuck during checkout because the promo code wouldn’t apply. It was frustrating because I was ready to buy but had to wait to contact support. The rep was polite but it took a while to resolve and I almost abandoned the cart. Once the order went through the delivery was fine but that experience left a bad taste.
dave_the_shopper
Austin, TX
5.0
Really impressed with Shopbop
I bought a pair of boots and a jacket last month and both items arrived quickly and exactly as described. The detailed product reviews helped me pick the right size, which was spot on. Customer service answered my questions promptly, making the whole experience smooth and enjoyable.
tina_b
Las Vegas, NV
5.0
Fast and reliable
Quick ship, quality as expected.
david_m
Atlanta, GA
5.0
Favorite place for designer finds
I’ve been ordering from Shopbop for years and never been disappointed. Their selection of contemporary designers is impressive and I’ve found some rare pieces that became staples in my wardrobe. Shipping is always prompt and customer service has been helpful anytime I had questions about fit. The packaging is stylish which makes unboxing fun too. Highly recommend for fashion lovers.
Oliver
Philadelphia, PA
5.0
Consistent quality and smooth shopping
Shopbop is my favorite online fashion store because they always have the pieces I want in stock and their sizing guides are really accurate. I ordered a pair of designer sneakers and a jacket last month; both arrived sooner than expected and fit perfectly. Customer service answered my questions quickly when I needed help with tracking. I also like how they feature a variety of brands from casual to formal wear all in one place. Shopping here feels reliable and enjoyable every time.