Decent service with room for improvement
Started using Hims for hair loss about three months ago after reading reviews online. The sign-up process was quite painless and the doctor I consulted with gave me a clear explanation of the treatment plan. Shipping was mostly on time, except once when my package arrived a day late without any notice, which was annoying because I was running low on meds. The medication itself seems to be working well though, which is the main thing. Customer support was polite but slow to respond when I asked about the delay. I’d say this is a solid option if you want a convenient, at-home solution but be prepared for occasional hiccups.
Convenient but support needs work
I appreciate the privacy and ease of ordering meds for sexual health here. However, I had to wait too long for a response from support when I needed a refill urgently. The meds work fine, but the wait stressed me out.
Easy to use platform
The online consultation was straightforward and the shipping was fast. The only downside was the packaging felt a bit cheap for the price.
Good service but slow delivery
Ordered hair loss treatment and the meds arrived later than expected. Consult was smooth though, doc was helpful. a bit slow but decent experience.
Works well but limited options
Got a prescription for hair loss meds easily online. Wish they had more variety or natural options. The consultation was quick, and delivery came on time.
Good experience but some glitches
I tried their skincare line and overall it helped my dry skin a lot. The app sometimes crashes when booking consultations though, which is frustrating. Shipping was fine and customer support helped me track my order quickly. I’d recommend it but hope they fix the app bugs soon.