Consistently great service and food quality
I've tried several food delivery apps but smooth stands out for me. Their variety of restaurants is unbeatable, from casual spots to upscale places. I appreciate that my orders nearly always arrive on time and the food is still hot. Once, my order was incorrect and customer service immediately corrected it and sent a coupon for my trouble. Their app updates are smooth and the interface is intuitive, making ordering a breeze even when I’m tired after work.
Quick delivery and good options
Ordered dinner last night and the delivery was pretty fast, just under 30 minutes. The app suggests some great local spots I hadn’t tried before. The driver was friendly and the food was still warm when it arrived. Will use again for sure!
Smooth experience overall
I recently moved to Miami and smooth helped me discover some awesome local spots. The app is user-friendly and I like that it remembers my past orders. Delivery has been pretty punctual too, which is key for me since I’m usually in a hurry. Small tip: the in-app chat support was helpful when I had an issue with my payment.
Nice app but needs better order tracking
smooth usually gets my orders right and the food is tasty. The app is generally easy to use but I wish the order tracking was more accurate. Last time, it said my food was out for delivery for almost 40 minutes before it actually showed up. That was frustrating since I was waiting on a tight schedule. Support was polite but couldn’t do much about it. Still, I’ll keep using it because the restaurant options are great and delivery drivers are friendly.
Super reliable and tasty meals
I've been using smooth for about a year now, mostly for lunch during my busy workdays. The app is super easy to navigate and they've got a huge selection of restaurants nearby. Last week, I ordered from a new sushi spot and everything arrived fresh and on time, which honestly made my day. Customer support helped quickly when my order got delayed once. Definitely my go-to food delivery service!
Love the variety here
smooth has a ton of restaurants, which is great because I get bored eating the same things. The checkout process is quick and I like that I can save my favorite orders. My last order was a bit off on the delivery time but overall pretty happy.
Fast delivery, thanks
Food arrived hot and on time.
Good food but delivery times vary
I like the selection of restaurants on smooth and the app is easy to use. Delivery times can be hit or miss though, sometimes it takes longer than expected especially on weekends. Customer support is responsive when I reach out, so that helps. I keep coming back because the food quality is solid.
Convenient but minor app glitches
I use smooth almost every week because it’s so convenient to have food delivered after work. The app sometimes glitches when I try to add special instructions, which can be annoying. However, the drivers are usually quick and the food arrives hot. Just wish the app was a bit more stable.
Quick and easy
Love how fast my orders come.
Mostly good but some delays
I ordered from smooth twice last week and the food was great both times, especially the sushi from that new place downtown. However, one of my deliveries came about 20 minutes late which was annoying since I was starving after work. The app is easy to use and the order tracking is helpful, so I’ll probably keep using it but hope they improve the delivery times a bit.
Great for late-night cravings
I often order from smooth late at night when most places are closed. Their selection of 24-hour diners and fast food joints is impressive. Last weekend, the delivery was surprisingly quick despite the late hour. The app’s tracking feature helped me know exactly when my food would show up. Definitely saved me from a hangry night!
Mostly good service
Usually good, but app crashed once.