jonathan_w
Las Vegas, NV
My direct flight from JFK to Las Vegas was flawless. Boarding was quick, the staff was super friendly, and we arrived ahead of schedule. Very happy with how easy aa.com made booking and check-in. Will definitely fly American again!
David
New York, NY
Checking in online through aa.com saved me a lot of time, really liked that feature. However, the airport security line was surprisingly long despite it not being peak hours. The staff tried to keep things moving but the bottleneck was unavoidable. Plan accordingly if you have a tight connection.
Sara
Portland, OR
I had to rebook my flight last minute because of a family emergency and the American Airlines support through the phone was incredibly understanding and efficient. They waived the change fees and found me a seat on an earlier flight the same day, which was a huge relief. On the flight, the seats were comfortable and the crew was attentive without being intrusive. I was genuinely impressed by how smooth everything felt despite the last-minute chaos.
Sara
Chicago, IL
Flew from Chicago to Miami last week. Crew was super friendly and the seats were surprisingly comfortable for economy. Loved how the inflight entertainment worked without glitches.
max_jones
Denver, CO
Booked a last-minute ticket for Denver to Chicago and everything was pretty hassle free. Boarding was orderly, the pilot kept us well informed during the flight, and we landed right on time. I also appreciated the easy access to Wi-Fi, helped get some work done. Great job American Airlines!
tom.h
Dallas, TX
I flew business class from Dallas to London and honestly, it was really comfy and relaxing. The food was surprisingly good, especially the main course chicken dish. I appreciated how the flight attendants were always around to check if anyone needed anything without being pushy. The boarding process was smooth and on time as well. Definitely flying American again for international trips.
mike_j
Dallas, TX
Booked my flight on aa.com and check-in was a breeze. The app updated my boarding pass instantly, no delays at the gate.