Mixed feelings but friendly staff
So I was flying to Orlando and the initial booking through the website worked fine, although I struggled a bit with some hidden fees popping up at checkout. The flight itself was delayed by 45 minutes and the entertainment system on the plane wasn't working for most of us. But the crew remained patient and very kind, offering drinks and apologies to everyone. That really softened the frustration since these delays can be stressful when traveling with kids. Hoping the tech issues will be fixed soon.
Seats a bit cramped
Seats were smaller than expected.
Decent flight but food disappointed
Flight departed on time and the cabin crew was polite enough. Unfortunately, the meal served was cold and lacked taste which was disappointing considering the ticket price. The rest of the experience was okay though.
Good value but cramped seats
I fly American Airlines regularly for work and I gotta say, the fares are often quite reasonable which is a plus. However, the seats especially in economy can be uncomfortable on longer routes like Miami to LA. The legroom feels tight which makes it hard to relax much. The staff is professional and polite though, so that somewhat balances out the physical discomfort. Also, the in-flight Wi-Fi speed is hit or miss depending on location.
Flight was mostly smooth
Booked my flight to Miami through aa.com and the online booking system was pretty straightforward. My flight was delayed by an hour, which was annoying, but the gate agents were helpful and kept us updated frequently. The in-flight entertainment was a bit outdated, though the staff was friendly. I wish the snack options were a bit better, felt limited especially on a 3-hour flight. not bad but a few things could improve.