lisa_89
San Francisco
3.0
Not bad but not great
Good for basic support, but it can be clunky. Sometimes it feels slow when loading tickets.
James
New York
3.0
Average Experience
I've been using Zendesk for a few months. The interface is decent, but there's a learning curve. I expected more customization options.
peter_j
Chicago
3.0
Functional but basic
It does the job, but I wish there were more advanced features.
jason_smith85
Los Angeles
3.0
Not impressed
Support takes too long to respond. Disappointed.
mark_t
Miami
3.0
Could be better
Support isn't as responsive as I hoped.