Good overall but some room for improvement
I’ve had auto and home insurance with State Farm for over three years now. Their app is fairly user-friendly and I appreciate the multiple ways to file a claim, including the phone and online. Last winter, my roof got damaged by a storm, and their adjuster came out quickly and helped me get the repairs approved. My only gripe is the premium increase this year felt a bit steep compared to last year, even though I didn’t make any claims. Still, I trust their financial stability and customer service, so I plan to stay with them for now.
Smooth claims experience
Had to file an auto claim after a fender bender and it went smoothly. Got my car fixed without hassle.
Just okay service
Support was kinda slow when I called about my policy. Nothing terrible but expected quicker answers.
Mixed feelings about renewal process
I’ve been with State Farm for my car insurance for a couple of years. Generally, their coverage is good and rates competitive, but the renewal this time was a hassle. They changed some terms and increased my deductible without clear explanation in the email. Customer service was helpful when I called but still felt a bit dodgy. Hoping they’ll be more transparent next time.
Quick setup, great coverage
Signed up for auto insurance here last month and everything was fast and easy. Agent Joe was super friendly and answered all my questions right away.
Disappointed with claim support
Filed a claim for water damage but it’s stuck with no updates for weeks. Support just passes me around and no real help.
Helpful team and good options
Got my homeowners policy through State Farm recently. The team helped me tailor coverage exactly how I needed it.
Claim process was frustrating
Tried filing a claim for my car accident, but the adjuster took forever to respond. Felt like no one cared about my urgent situation.
Decent but not flawless
State Farm helped me get coverage for my rental property and the process was mostly straightforward. Their online portal is okay, but sometimes it glitches when I try to pay bills or update info. Customer service was responsive though, which saved me some headaches.
Good policies but a bit pricey
I like State Farm for my home insurance because they offer solid coverage options and transparent terms. However, their premiums are a little higher than some competitors I've checked, which is a bummer. The physical damage claim I made last month was handled professionally and fairly quickly, so at least that part works well.
Fast and helpful
Love how quickly they issued my insurance card after signing up.
Reliable coverage and great support
I switched my auto and renters insurance to State Farm last year and haven't had any issues. Claims process was smooth when I needed it, and my agent Jake was super helpful answering all my questions.
Friendly agents, good coverage
Agent Mary explained everything clearly when I bought my life insurance policy. Felt confident with State Farm.
Good coverage, minor app glitch
I've been with State Farm for my home insurance for about a year now. The coverage options are pretty flexible and the rates are competitive. Only downside was a small bug in their app that made checking my policy a bit annoying, but customer support fixed it quickly.