max90
San Francisco
4.0
Packaging was a bit damaged
Package arrived with a dent but product intact.
Claire M.
Vancouver
5.0
Reliable and stylish beauty shopping
I really appreciate how easy it is to navigate Space NK’s website. The product filters helped me find vegan skincare options quickly which is a huge plus. Delivery was prompt and they included a sample of a new face mask which I loved. Their customer support also answered my questions about ingredients patiently.
Rachel
Boston
5.0
Good but not flawless experience
I tried ordering a perfume set that was on sale which seemed like a great deal until I realized the gift box was missing from my package. I contacted support and they apologized but said they couldn’t send a replacement box separately. The scent is fantastic and genuine, so I’m happy with the core product but felt a bit let down about the packaging. On the bright side, the delivery was fast and the process of ordering was straightforward. I might give them another chance since their exclusive collections are hard to find elsewhere.
Liam O.
Dublin
5.0
Impressed with the loyalty program
Been shopping here for about six months and just got upgraded in their loyalty program which gives nice discounts. The app interface is smooth and I like the detailed product descriptions that helped me pick the right cleanser for my sensitive skin.
Tom H.
Chicago
4.0
Good selection but checkout glitch
Love the variety of brands they offer, especially the exclusive fragrances. However, when I tried to apply a discount code at checkout, it didn’t work, which was a bit frustrating. Support helped fix it quickly though.
max1990
New York
4.0
Nice products but tricky returns
I've been shopping on Space NK for a few months now and mostly enjoy their exclusive skincare lines. Their website is sleek and easy to navigate, plus the free samples are a nice touch. However, I had some trouble with returning a foundation that didn't match my skin tone. The process took longer than I hoped and customer service was slow to respond. Still, the quality of their products keeps me coming back.
Anna K.
Sydney
4.0
Checkout was smooth, but delivery delayed
I ordered a makeup set that was supposed to arrive in 3 days but it took a week. The packaging was neat and the products authentic, so the wait was annoying but understandable during busy periods. I hope next time it’s faster.
becky_s
New York
3.0
Mixed feelings on skincare range
I ordered a few serums and the delivery was on time, but the moisturizer I got felt way too greasy for my skin type. Customer service was polite but didn’t have much advice, so I’m still figuring out if I’ll repurchase.
Emily
Toronto
4.0
Great exclusive items but pricey
Space NK has some unique beauty brands I can’t find elsewhere which is awesome. The prices are a bit steep though, so I only treat myself occasionally. Still, the quality justifies it for special occasions.
Emily
London
4.0
Good selection, minor delivery delay
I ordered a serum and a lipstick from Space NK last week. The variety of brands is impressive and helped me find exactly what I wanted. Delivery was a bit slower than expected but the products arrived well packaged and genuine.
katy.l
London
4.0
Nice products, quick delivery
Got my order in two days, really happy.
jarvis77
Austin
5.0
Always find what I want
Huge fan of their product variety.
sophie_17
Manchester
5.0
Love the skincare picks
Really adore their curated skincare range.
nick_j
Seattle
3.0
Not worth the hype
Product arrived late and support ignored me.