JakeD
Chicago
4.0
Quality good but shipping expensive
Love the clothes but shipping cost adds up if you order often.
max1990
Berlin
4.0
Nice styles, delivery was slow
Found some cool sneakers but delivery took almost two weeks, kinda disappointed.
Sophie M.
Paris
4.0
Great selection but sizing issues
I enjoy shopping at Matches for their designer collection, especially the range of dresses and accessories. However, I’ve noticed their sizing runs a bit small compared to other luxury retailers. Last month I ordered a silk blouse in my usual size but had to return it because it was too tight around the shoulders. Customer service was helpful with the exchange, though the shipping back and forth took longer than I expected, about 10 days total. Still, the quality of the items makes me want to keep shopping here.
Liam
Sydney
4.0
Support helped with order mix-up
I accidentally ordered the wrong size shoes and the support team at Matches was really patient. They sorted out the exchange smoothly, which was a relief because I needed the shoes for a wedding. The replacement arrived within five days, and the shoes fit perfectly. The whole process felt personal, not like dealing with a big faceless retailer. I appreciate their attention to detail and quick responses in chat.
sophie.b
Paris
4.0
Good quality but shipping delay
The items I bought looked exactly like the photos and the quality is excellent. However, my order took almost two weeks to arrive, which was longer than I hoped. Support was polite but didn’t offer a real explanation. Will shop again but hope for faster delivery next time.
katy.j
Los Angeles
4.0
Beautiful bags, pricey though
Love their handbag collection but kinda expensive for my budget.