JakeD
Chicago
4.0
Quality good but shipping expensive
Love the clothes but shipping cost adds up if you order often.
max1990
Berlin
4.0
Nice styles, delivery was slow
Found some cool sneakers but delivery took almost two weeks, kinda disappointed.
Sophie M.
Paris
4.0
Great selection but sizing issues
I enjoy shopping at Matches for their designer collection, especially the range of dresses and accessories. However, I’ve noticed their sizing runs a bit small compared to other luxury retailers. Last month I ordered a silk blouse in my usual size but had to return it because it was too tight around the shoulders. Customer service was helpful with the exchange, though the shipping back and forth took longer than I expected, about 10 days total. Still, the quality of the items makes me want to keep shopping here.
Clara
Dublin
3.0
Mixed feelings about Returns
I ordered a pair of heels that looked gorgeous online, but when they arrived the fit was off and the heel felt unstable. Tried to return them but the process was kinda confusing, took me a few emails to figure out the right steps. They finally accepted the return but it took almost three weeks to get my refund back. I wish the site had clearer info on returns and maybe faster processing times. Other than that, the packaging was lovely and the shoes themselves were clearly high quality.
Oliver
Manchester
5.0
Always reliable and stylish
Matches never disappoints with latest designer drops, fast dispatch too.
nina_rose
Miami
5.0
Quick delivery and authentic items
Had my dress in two days, exactly as advertised, very happy!
Liam
Sydney
4.0
Support helped with order mix-up
I accidentally ordered the wrong size shoes and the support team at Matches was really patient. They sorted out the exchange smoothly, which was a relief because I needed the shoes for a wedding. The replacement arrived within five days, and the shoes fit perfectly. The whole process felt personal, not like dealing with a big faceless retailer. I appreciate their attention to detail and quick responses in chat.
sophie.b
Paris
4.0
Good quality but shipping delay
The items I bought looked exactly like the photos and the quality is excellent. However, my order took almost two weeks to arrive, which was longer than I hoped. Support was polite but didn’t offer a real explanation. Will shop again but hope for faster delivery next time.
katy.j
Los Angeles
4.0
Beautiful bags, pricey though
Love their handbag collection but kinda expensive for my budget.
Anna.K
Toronto
5.0
Perfect gift choice!
Got a designer scarf as a birthday present, she loved it, great quality!
tony_89
New York
5.0
Smooth shopping experience
Easy checkout and fast delivery, got my jacket just in time for the weekend.
matthew_s
London
5.0
Great range but watch the sizing
I ordered a couple of designer jackets here last fall and was really impressed with the selection they had brands I usually can’t find easily. The website photos and descriptions helped a lot to pick the right style, but the sizing was a bit tricky; one jacket was tighter than expected, had to exchange it. Customer service was great though, they responded quickly and made the return process painless. definitely coming back for more luxury pieces.
Ella
New York
5.0
Love the speedy delivery!
Fast shipping and the packaging felt super luxe.
Emma L.
London
5.0
Love my new boots!
Ordered these leather boots last week, and they look even better in person. Perfect fit and super comfy.
George
Edinburgh
5.0
Fantastic service and styles
Just got my tailored blazer from Matches and it fits like a dream. The fabric quality is top-notch and the attention to detail on the stitching is impressive. Delivery was faster than expected and the packaging felt super luxe, like opening a gift. I’ve shopped at several luxury retailers but Matches stands out for combining variety with personal service. Definitely will order again soon.