I flew from Toronto to Amsterdam last month and was really impressed by the punctuality and cleanliness of the aircraft. The staff were polite and helpful, especially when I needed assistance changing my seat. Also liked the free Wi-Fi option on board which made the time fly by.
Mark T.
London, UK
5.0
Smooth trip with great service
Booked a round-trip ticket from London to Paris with KLM and everything went smoothly. The check-in was quick, and the flight attendants were attentive throughout. Seats had enough legroom for a short-haul flight, which made it comfortable.
anna.k
Berlin, Germany
3.0
Just okay
Flight was fine but food was meh.
kate.m
Paris, France
4.0
Helpful crew
Had a good flight and crew was kind.
mike_j
Amsterdam, Netherlands
4.0
Decent service
Flight arrived on time, friendly staff.
linda_87
Chicago, USA
4.0
Booking process needs improvement
I was mostly happy with my KLM flight from Chicago to Amsterdam, but the online booking site was confusing and didn't clearly show baggage fees. Support chat helped me sort it out, but it took longer than I wanted. On the flight itself, everything was smooth and the cabin crew were attentive, making the trip pleasant.
David M.
London, UK
5.0
Great journey but some hiccups
I booked a KLM flight from London to Nairobi for a business trip, and while the flight itself was comfortable with excellent legroom in economy plus, there were a few bumps. The flight was delayed by an hour due to weather, which was annoying but understandable. The onboard catering was decent but not outstanding, and I missed the usual hot meal on this long flight. However, the staff were very professional and helped me with a seat change quickly. I’ll definitely fly KLM again but hope for a smoother experience next time.
simon_lee
Sydney, Australia
4.0
Nice flight
Seats were comfy, staff polite.
Emily R.
San Francisco, USA
5.0
Reliable and comfortable flights
I’ve flown with KLM multiple times between the US and Europe, and they consistently deliver a reliable service. The planes are clean, and I always find the staff accommodating, especially during long-haul flights. The entertainment system has a good selection of movies and shows, which helps pass the time. One time my checked luggage was delayed, but it arrived the next day with no hassle. I trust KLM for both business and leisure trips.
jessica_h
New York, USA
4.0
Good flight but delayed boarding
My flight to Amsterdam was comfortable and the crew was friendly. However, the boarding process was slower than expected, causing a 30-minute delay. Still, I appreciated the in-flight entertainment options and decent meal served on board.