Anna.K
San Francisco, CA
Booked a last-minute trip via IHG’s site, and it was pretty straightforward. The hotel was clean and the staff attentive, though the Wi-Fi speed was a bit slow. Still, overall a good experience for a weekend getaway.
kate_w
Portland, OR
Affordable rates and clean rooms, happy overall.
emily_r
Chicago, IL
I booked my room through the ihg.com app and while the interface is user-friendly, I noticed a glitch where my reward points didn’t update immediately after checkout. Customer service responded after about 24 hours which is slower than I hoped. The hotel itself was nice and clean, and the location was perfect for my city tour. I’d say the app needs a little polish but the hotel stay was comfortable enough to forgive that.
jessica_t
Seattle, WA
Booked a room smoothly, no issues.