trader_ru
Chicago, IL
3.0
Long delays without info
Flight delayed for hours, no updates.
traveler_jake
Madrid, Spain
3.0
Mixed feelings on my recent Iberia trip
The flight itself was okay, the plane was clean and the entertainment system was working fine. However, I ran into issues with the baggage claim at Madrid airport my suitcase was delayed by nearly an hour with no clear updates. Also the customer support chat wasn’t very responsive when I tried to inquire. So kind of a mixed bag for me, not sure if I’d pick Iberia again soon.