jonny23
Denver, CO
3.0
Not reliable on availability
Some hotels showed available but were fully booked.
ryanB
Miami
3.0
Not the best experience
Had trouble with my booking details missing.
Markus
Seattle
3.0
Mixed feelings about cancellations
I booked a hotel that looked perfect but had to cancel last minute because of a change in plans. The cancellation policy was clear upfront but getting the refund processed took forever and I had to send multiple emails. Not the best experience, but at least I eventually got my money back.