emily_23
Boston
I travel a lot and Hotels.com’s rewards system has been a real bonus. After several stays, I earned a free night that saved me quite a bit. The booking site is easy to navigate and I appreciate the detailed hotel descriptions and photos. I’ll keep using it for sure.
max1990
Las Vegas
Booking was straightforward and confirmed fast.
jonny23
Denver, CO
Some hotels showed available but were fully booked.
ryanB
Miami
Had trouble with my booking details missing.
Laura M.
Seattle, WA
Booked a last-minute stay in Chicago through Hotels.com and the price was great. The site was easy to use but I missed that my free cancellation expired 24 hours before check-in, which was annoying. Customer support was helpful though when I called about a refund. Overall a mostly positive experience but watch those fine print details.
Markus
Seattle
I booked a hotel that looked perfect but had to cancel last minute because of a change in plans. The cancellation policy was clear upfront but getting the refund processed took forever and I had to send multiple emails. Not the best experience, but at least I eventually got my money back.
anna.k
Denver
Booked a nice hotel within minutes, no hassle.
Olivia
Atlanta
I booked a hotel for my weekend getaway through Hotels.com and really liked how the map view helped me pick a place near the city center. The site also showed reviews from real guests, which made me confident in my choice. Payment went through smoothly and I received confirmation emails right away. a nice experience that made trip planning easier.
traveler_jane
London
Love how quick the booking process is here!
Jessica
Portland
Found plenty of hotel options for my trip to Portland which was great. But some listings had outdated check-in instructions which made arrival a bit confusing. I called support and they helped, but it was a hassle I didn't expect. Otherwise, prices were competitive and the site worked fast.
derek_77
Austin
Got my hotel for the conference without issues.
linda.g
New York
Found a nice deal on a last-minute booking for my trip to Boston, saved quite a bit. The interface was pretty straightforward, too.
Tom S.
San Francisco
Used Hotels.com for a business trip to LA. The search filters helped me find a hotel close to my meetings and the booking confirmation was instant. I also liked the guest reviews on the site, gave me a better idea of what to expect. No major issues so far.
Sophia
Chicago
Booked a room in Miami for my family trip using Hotels.com. The site showed great options, but the booking confirmation took a bit longer than I expected, causing some stress. Customer support was somewhat helpful but slow to respond, which was annoying. I did get a good rate though, and the hotel itself was decent, so I suppose it's okay for the price.