Convenient rides, but watch the fees
I really like how easy it is to find cars nearby with Getaround and the fact that the keyless entry works well most of the time. However, the extra insurance costs and cleaning fees can catch you off guard if you don't read the fine print carefully. I rented a sedan last month and the base rate was reasonable, but by the final bill I paid 30% more than I expected. Still, the convenience is hard to beat for quick trips around town.
Great for short trips
Fast signup, car was clean.
Quick and flexible, minor app delays
Used Getaround for a 3-day trip and found a nice SUV close by. The pickup process was super easy with the app unlock feature, though the app lagged a couple times which delayed opening the car by a minute or so. Customer support was responsive when I asked about extending the rental by a few hours. Overall a solid option when you want to dodge rental counters.
Mostly smooth but app glitchy
I rented a compact car for a weekend trip through Getaround and the pick-up process was pretty straightforward. However, the app crashed a couple of times when I tried to extend my reservation, which was a bit frustrating. Other than that, the car was clean and ready on time, so I’d use them again but hope they fix these bugs soon.
Convenient but fees add up
Booked a compact car for a few hours downtown and it was really convenient not having to deal with traditional rental offices. However, the insurance fee on top of the hourly rate was a bit higher than I expected. Still, got me where I needed to go fast.
Good service, minor hiccup
Car was clean and the pickup was quick. Only downside was the GPS directions to the car’s location were a bit off, cost me some time.