Evelyn S.
San Diego, CA
I really like how easy it is to find cars nearby with Getaround and the fact that the keyless entry works well most of the time. However, the extra insurance costs and cleaning fees can catch you off guard if you don't read the fine print carefully. I rented a sedan last month and the base rate was reasonable, but by the final bill I paid 30% more than I expected. Still, the convenience is hard to beat for quick trips around town.
janet.walker
New York, NY
I tried to rent a car last weekend but the app kept glitching when I tried to unlock the vehicle, which was pretty frustrating. Ended up calling support and they helped but it took forever. The car itself was fine once I got in, clean and decent fuel level. Planning to try again but wish the tech was more reliable.
brian_k
Atlanta, GA
I booked a car for a weekend getaway but things did not go as planned. When I arrived, the app refused to unlock the vehicle several times, and I had to reboot my phone multiple times before it finally worked. Then the GPS info showed the wrong address for the car, which made me scramble. The owner wasn’t very responsive either, which was annoying. The car itself was fine and clean, but the tech issues really put a damper on my trip. Hopefully they improve the app because the concept is great.
Sophie L.
Denver, CO
I booked a convertible through Getaround last minute for a day trip. The app’s instant unlock feature worked flawlessly, and the car was in great shape. It saved me from haggling with rental counters, honestly. Definitely using it again next summer.
kate_h
Miami, FL
Fast signup, car was clean.
matt.doyle
Portland, OR
Used Getaround for a 3-day trip and found a nice SUV close by. The pickup process was super easy with the app unlock feature, though the app lagged a couple times which delayed opening the car by a minute or so. Customer support was responsive when I asked about extending the rental by a few hours. Overall a solid option when you want to dodge rental counters.
nathanB
Philadelphia, PA
Had an issue where the car had a low battery and I couldn't start it when I arrived. Tried contacting support but waited over an hour with no response. Ended up missing an appointment which was really frustrating.
Mia_Jackson
Seattle
I rented a compact car for a weekend trip through Getaround and the pick-up process was pretty straightforward. However, the app crashed a couple of times when I tried to extend my reservation, which was a bit frustrating. Other than that, the car was clean and ready on time, so I’d use them again but hope they fix these bugs soon.
alex_1988
Boston, MA
The car was okay but the app kept crashing during my booking, which made me nervous about the rental. Support was slow to respond, so I wasn’t sure if my rental was confirmed. Managed in the end but kinda stressful.
Lily M.
Austin, TX
Booked a compact car for a few hours downtown and it was really convenient not having to deal with traditional rental offices. However, the insurance fee on top of the hourly rate was a bit higher than I expected. Still, got me where I needed to go fast.
Chris_W
San Francisco, CA
I reserved a car for an afternoon trip but due to some issues I had to cancel just 3 hours before pickup. Getaround’s cancellation policy only gave me a partial refund, which felt unfair since I let them know early. Also, the car wasn’t as clean as described, and the owner was slow to respond to my messages. Would’ve expected better communication and more flexible terms for cancellations.
TomR
Chicago, IL
Car was clean and the pickup was quick. Only downside was the GPS directions to the car’s location were a bit off, cost me some time.
Megan T.
Seattle, WA
Got a Jeep for the weekend through Getaround, super smooth pickup and dropoff. Loved that I could unlock the car with my phone, no need to meet the owner.