sarah.lee
Columbus, OH
I really appreciate the financial tracking tools, especially for budgeting. However, I had some trouble linking my external accounts at first, which was frustrating. Customer service helped me out but it took a couple of days to resolve. Hoping they streamline this process in the future.
jessica_t
Chicago, IL
Opening my checking and savings was super easy right from the app. Love the mobile check deposit feature, saves me so much time!
alexandra_mills
Detroit, MI
I switched to Fifth Third last year mainly because of their digital offerings. The mobile banking app is sleek and I love the instant alerts for every transaction. Last month, I had a question about overdraft protection and the support team was super helpful, walking me through the options clearly and quickly. Plus, their mobile check deposit saved me a trip to the branch which is great with my busy schedule.
lisa_b
Indianapolis, IN
Sometimes the transaction history updates a bit late, which can be inconvenient when you’re tracking spending on the go.
tommy_g
Dayton, OH
App works well, transactions post fast.
nick_h
Nashville, TN
I like how easy it is to manage my accounts from my phone. The spending insights help me keep track better than my old bank did. Occasionally the app updates can be a bit slow but nothing major.
courtney_r
Orlando, FL
I’ve tried a couple of neobanks before but Fifth Third stands out for me. The mobile check deposit works flawlessly, and the budgeting tools have helped me save more than I expected. One time, I accidentally set up a transfer to the wrong account and customer service sorted it out within the same day. Also, the app interface is clean and updates roll out without bugs, which is rare these days. Definitely planning to keep all my accounts here.
mike89
Cincinnati, OH
I’ve been using Fifth Third for a few months now. The app is intuitive and easy to navigate. Only issue was a delayed notification on a recent transaction, but support fixed it quickly.
ryan_p
Seattle, WA
I like how the app groups my expenses by category, makes budgeting easier. Only downside is it sometimes takes a few seconds too long to load the dashboard after login.
elena_k
Atlanta, GA
Setup was fast, transfers between checking and savings happen instantly.
danielw
Louisville, KY
I got locked out of my account after a failed login attempt and had to wait almost 48 hours to get it unlocked. Tried reaching customer support multiple times but the chat was unresponsive most of the time. It was really stressful since I needed to pay bills urgently. Wish they had a faster way to verify identity and restore access.
max1990
Miami, FL
Instant text alerts keep me on top of my spending, super helpful!