Decent but limited rural coverage
I live on the outskirts and while EE’s central city coverage is great, outside it’s patchy at times. Download speeds drop and calls sometimes get dropped. Still, their staff helped me switch to a plan that’s a bit cheaper which I appreciate.
Helpful service
Support team fixed my issue fast.
Good coverage overall
No issues with signal at home.
Reliable broadband, minor frustrations
Been using EE broadband at home for a few months now, and the connection is generally stable which is great for my remote work. Occasionally the speed drops randomly in the evening, which is annoying when I have video calls. Customer support was helpful but the wait time was longer than I hoped. Also, managing my account through their website could be more intuitive. I’m happy with the service but there’s room to improve the user interface.
Easy to manage account
App works well, bills are clear.
Fast connection speed
Broadband is quick and steady.
Helpful support but speed varies
Switched to EE because of their 5G, which is generally fast in town. Sometimes at night, the speed drops which messes with my streaming. Had a chat with support and they were patient and gave good advice though, so that was a plus.