Hannah J.
Denver
I find Dermstore's prices reasonable for what they offer, especially on high-end skincare. I got a Vitamin C serum and it was authentic and fresh. Delivery came a bit later than promised, but the customer support was helpful when I wrote in. a solid option for beauty stuff.
alex_92
Austin
Dermstore carries most of my favorite brands, and their exclusive sets during holidays are amazing. However, the checkout process sometimes glitches, like my card info disappearing mid-order, which is annoying when you're in a hurry. Support helped me sort it out, but I wish the site was smoother. Aside from that, fast shipping and good packaging.
Megan L.
Seattle
I've ordered several skincare products from Dermstore over the past six months. The range is impressive, especially the professional-grade serums I was hoping to find. My latest order took an extra two days to arrive, which was a bit frustrating because I needed the moisturizer for an event. Customer service was polite but didn't offer much compensation. Still, I like the quality and variety, so I'll keep shopping here.
harry.b
Boston, MA
Huge product variety, very user-friendly site.
anna.k
Philadelphia
Checkout process got confusing at payment.
Jessica M.
Denver, CO
I love that Dermstore has such a broad selection of skincare brands, especially a lot of professional-grade options I can't find elsewhere. I ordered a vitamin C serum and a cleanser and was really happy with the products themselves, great quality. However the shipment arrived two days later than expected, which was annoying because I was running low on my current serum. Customer service was polite but didn't offer a clear explanation or compensation. Still planning to order again but hope shipping speed improves.
sammy_b
Boston
Website can be slow but love the product range.
Nina W.
San Francisco
Shopping on Dermstore is easy, and I always find what I need for my sensitive skin. Shipping has been reliable, and their loyalty points system is a nice bonus. One time I had a small problem with a delayed order, but support fixed it quickly.