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Dermstore

Dermstore

4.314 reviews

Hannah J.

Denver

4.0

Great products, prices fair

I find Dermstore's prices reasonable for what they offer, especially on high-end skincare. I got a Vitamin C serum and it was authentic and fresh. Delivery came a bit later than promised, but the customer support was helpful when I wrote in. a solid option for beauty stuff.

alex_92

Austin

4.0

Love the brands but checkout glitches

Dermstore carries most of my favorite brands, and their exclusive sets during holidays are amazing. However, the checkout process sometimes glitches, like my card info disappearing mid-order, which is annoying when you're in a hurry. Support helped me sort it out, but I wish the site was smoother. Aside from that, fast shipping and good packaging.

Megan L.

Seattle

4.0

Good selection, minor shipping delay

I've ordered several skincare products from Dermstore over the past six months. The range is impressive, especially the professional-grade serums I was hoping to find. My latest order took an extra two days to arrive, which was a bit frustrating because I needed the moisturizer for an event. Customer service was polite but didn't offer much compensation. Still, I like the quality and variety, so I'll keep shopping here.

oliver_t

Portland

5.0

Trusted site for beauty

Trustworthy and good stock.

kate89

Miami

5.0

Always quick delivery

Fast delivery every time I've ordered.

trader_ru

New York

3.0

Mixed feelings on returns

Bought a hair treatment kit that didn't work for me, tried to return but the process was slow and confusing. They did refund eventually, but it took way longer than expected. Product quality is good though, so I'm torn.

harry.b

Boston, MA

4.0

Love the product range

Huge product variety, very user-friendly site.

anna.k

Philadelphia

4.0

Good site but checkout confusing

Checkout process got confusing at payment.

Jessica M.

Denver, CO

4.0

Good variety but shipping delay

I love that Dermstore has such a broad selection of skincare brands, especially a lot of professional-grade options I can't find elsewhere. I ordered a vitamin C serum and a cleanser and was really happy with the products themselves, great quality. However the shipment arrived two days later than expected, which was annoying because I was running low on my current serum. Customer service was polite but didn't offer a clear explanation or compensation. Still planning to order again but hope shipping speed improves.

sammy_b

Boston

4.0

Great but website lags

Website can be slow but love the product range.

Nina W.

San Francisco

4.0

Reliable and user-friendly store

Shopping on Dermstore is easy, and I always find what I need for my sensitive skin. Shipping has been reliable, and their loyalty points system is a nice bonus. One time I had a small problem with a delayed order, but support fixed it quickly.

Lily

Chicago

5.0

Excellent skincare find!

I discovered a great retinol cream on Dermstore and it's been a big deal for my skin. The detailed product descriptions helped me pick exactly what I needed. Delivery was quick too, arrived well-packaged and intact.

Jessica

Atlanta

5.0

Love their exclusive deals

I really enjoy the exclusive deals Dermstore offers, especially on makeup bundles. I grabbed a limited edition palette last month and the quality was perfect with no issues. The site is clear and easy to navigate which makes shopping a breeze.

max1990

Houston

5.0

Really pleased with my orders

I've placed about five orders so far and have always been happy with the selection and authenticity of the products. Once, my package arrived a day late but the packaging was excellent so nothing was damaged. Customer service responded promptly to a question about ingredients. I'll keep using Dermstore for my skincare needs.

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