Emily R.
Chicago
I had to send a fragile package across the country and CDEK handled it perfectly. The tracking updates were clear, and the parcel arrived ahead of schedule without any damage. Definitely using them again for my e-commerce shipments.
johnny_b
New York
Package arrived late by two days, which was annoying.
Olivia
Dublin
I rely on CDEK for sending products to customers around Europe. The parcels usually arrive within 3-4 days, and the packaging stays intact. Last order was delayed by a day but not a big deal. Support replies quickly if there’s a problem.
MaggieT
Denver, CO
I used CDEK to send a package internationally, and honestly the tracking was pretty clear which I appreciated. The parcel arrived a day later than expected, but their customer service was quite helpful when I reached out. I'd use them again but hope for a bit more punctuality next time.
alex_1987
Moscow
Used CDEK for a small business delivery last month. Everything was smooth and quick.
Sarah L.
London
I shipped documents internationally and had some questions about customs clearance. The support team was super helpful and guided me through the process quickly. My package arrived without any issues, and the courier was polite and on time.
Jessica T.
Berlin
I've been using CDEK for my online store shipments over the past six months. The delivery times are consistently fast, and the couriers are always friendly. One time, a parcel got delayed due to a weather issue, but the team proactively contacted me and arranged a faster alternative at no extra cost. Their insurance option gave me peace of mind for valuable items too. very happy with their reliability and customer care.
matthew_c
Toronto
CDEK was efficient with my parcel delivery, but the app's tracking feature was a bit glitchy for a day. Still, the package arrived safely and on time, so I can’t complain much.
mike_h
Sydney
CDEK’s pickup and drop-off points are well distributed, which is very convenient. However, their mobile app sometimes freezes when checking parcel status, which made me worried once. Customer service was responsive and explained the delay in tracking updates, but I hope they fix the app soon. Delivery speed is solid and prices reasonable for domestic shipping. I’ll keep using them but with some caution regarding tech glitches.
nate_91
Boston
CDEK delivered my last package pretty fast. Only downside was the tracking info lagging a bit behind actual transit times. Nothing serious though.
kotomama
San Francisco
I’ve used CDEK a couple times. The prices are fair, but once my package got stuck in transit for almost a week without any update. Support was slow to respond, which was frustrating.
linda_w
Amsterdam
I sent a time-sensitive parcel through CDEK, but it got delayed and no one updated me properly. Tried contacting support multiple times but got generic answers. Won’t use them again for urgent deliveries.
trader_ru
Moscow
So I had a shipment that was supposed to reach a client in three days, ended up taking a week. Tracking info was inconsistent and the customer support finally replied after three days with no real solution. It’s frustrating when your business depends on timely deliveries and the logistics provider drops the ball like this. I’ve used others who at least keep you in the loop constantly. Won’t recommend CDEK for high priority shipments after this experience.