Jenna
Miami, FL
5.0
Top-notch service every time
best airline hands down
Daniel R.
Toronto, Canada
5.0
Exceptional attention in business class
I flew business class from Toronto to Hong Kong recently and was really impressed by how attentive the cabin crew were. They remembered my drink preferences and even offered a set of noise-cancelling headphones without asking. The lie-flat seat helped me get solid sleep which made a huge difference. Food was delicious with both Western and Asian options, and I especially liked that I could pre-order my meal via their website. Would definitely book again, a bit pricy but worth it for the comfort.
John P.
New York, NY
5.0
Mostly great but seat was cramped
Cabin crew were super helpful and the meals were tasty on my Hong Kong to New York flight. The only downside was the economy seat pitch felt a bit tight for a 15-hour flight, which made sleeping tough. The entertainment system had a solid selection though, which helped pass the time.
Marissa
Chicago, IL
5.0
Great for long haul trips
Traveling economy from Chicago to Hong Kong was surprisingly comfortable thanks to the decent legroom and polite crew. The meals were pretty tasty for airplane food and the in-flight entertainment had lots of choices. Check-in was quick and the online system was easy to navigate too.
Sophie
Sydney, Australia
5.0
Smooth trip, thanks!
The crew was friendly and boarding went way smoother than expected. Really appreciated the extra legroom in premium economy.
emma_s
London, UK
5.0
Reliable flights with attentive staff
Booked a premium economy seat last month and everything went pretty smoothly. Boarding was well-organized and the crew were helpful without being overbearing. The legroom was better than I expected and I managed to watch a few movies during the flight. Wish there were more charging ports though because my device ran low halfway.
brad_87
San Francisco, CA
5.0
Smooth and comfy flight
Enjoyed the quiet cabin and friendly staff, made the trip relaxing.
Linda
Vancouver, Canada
5.0
Excellent business class experience
Took a business class flight to Tokyo with Cathay Pacific and honestly, the lie-flat seats were a lifesaver for the overnight journey. The service was impeccable and the dining options were quite gourmet, even better than I expected. My only minor gripe was some delay during takeoff which was out of their control.
sarah.j
San Francisco, USA
5.0
Smooth flight, very pleased
Flight was on time and the crew super friendly. Loved the comfort in premium economy, definitely worth it for the price.