anna.k
Gold Coast
4.0
Smooth experience overall
Sent gifts overseas and Australia Post handled customs paperwork well. Took a bit longer than expected but overall smooth.
Sarah
Darwin
4.0
Service okay but room to improve
I’ve been using Australia Post for small business shipments for about six months. Their pricing is competitive, and the parcel pickup option saves me trips to the post office. However, sometimes parcels arrive late without explanation, and the tracking updates can be slow. Customer support is friendly but not always quick to resolve issues. it’s a useful service but I wish they tightened up delivery consistency.
james_c
Newcastle
4.0
Reliable but tracking slow
Good delivery but app tracking updates lag behind actual parcel location.
Ethan B.
Adelaide
4.0
Good service but tracking glitches
Usually, Australia Post is my go-to for sending parcels because they have reasonable rates and decent delivery times. However, last week I had a parcel that got stuck in transit for almost three days without any update on the app, which was frustrating. I contacted customer support and they responded, but it took a while to get clear info. Still, the parcel arrived safe and overall the staff at the local post office were helpful, so I’m mostly satisfied but hope they improve tracking reliability soon.