anna.k
Gold Coast
4.0
Smooth experience overall
Sent gifts overseas and Australia Post handled customs paperwork well. Took a bit longer than expected but overall smooth.
max1990
Hobart
5.0
Great for online shopping
I use Australia Post mainly for e-commerce deliveries and returns. The parcel collection service from my doorstep makes returns hassle-free, and delivery times are reliable.
Sarah
Darwin
4.0
Service okay but room to improve
I’ve been using Australia Post for small business shipments for about six months. Their pricing is competitive, and the parcel pickup option saves me trips to the post office. However, sometimes parcels arrive late without explanation, and the tracking updates can be slow. Customer support is friendly but not always quick to resolve issues. it’s a useful service but I wish they tightened up delivery consistency.
kotomama
Perth
5.0
Easy to track parcels
Love how their app shows real-time updates.
james_c
Newcastle
4.0
Reliable but tracking slow
Good delivery but app tracking updates lag behind actual parcel location.
alex_2021
Brisbane
5.0
Parcel arrived on time
Used Australia Post for a quick courier, parcel got there exactly when promised.
Mia T.
Melbourne
5.0
Reliable and fast delivery
I sent a parcel to my sister in Sydney last month and it arrived in just two days. The tracking system was clear, and the delivery person was friendly. Very happy with Australia Post's service for personal shipping.
trader_ru
Canberra
3.0
Decent but not perfect
Their parcel tracking is okay but sometimes updates lag behind. Delivery times can vary, which is annoying when you’re sending urgent stuff. Still, pricing is fair and customer service is polite when I called about a missing parcel.
Hannah
Sydney
3.0
Mixed feelings about delivery speed
I sent a business package through Australia Post hoping for next-day delivery. The package was delayed by two days and I didn’t get a notification until I called support myself. On the plus side, the parcel was well handled and arrived undamaged, and the support team was polite even if a bit slow. I’ll probably use them again but won’t count on super fast delivery every time.
Ethan B.
Adelaide
4.0
Good service but tracking glitches
Usually, Australia Post is my go-to for sending parcels because they have reasonable rates and decent delivery times. However, last week I had a parcel that got stuck in transit for almost three days without any update on the app, which was frustrating. I contacted customer support and they responded, but it took a while to get clear info. Still, the parcel arrived safe and overall the staff at the local post office were helpful, so I’m mostly satisfied but hope they improve tracking reliability soon.