nicolas.b
Chicago, IL
I flew from Chicago to Tokyo last month with ANA. Boarding was pretty smooth, but the plane left about 20 minutes late. Despite that, the in-flight service was friendly and the entertainment system had plenty of options. a solid experience.
sarah_w
San Francisco, CA
ANA's seats on my Los Angeles to Narita flight were comfortable enough for the 11-hour journey. The food quality was decent too. However, boarding took longer than expected and a few passengers were confused about the gate change. This caused some frustration but the crew handled it well.
dylan_r
Denver, CO
Legroom was really good on my ANA flight.
elena_g
Seattle, WA
Booked a business class ticket for my trip to Osaka with ANA. Sadly, our flight got delayed for over two hours due to technical issues, and it was quite frustrating since connecting flights were tight. The crew kept us updated and offered sincere apologies, plus snacks during the wait which made things bearable. Check-in staff was also helpful when I needed assistance rebooking the connecting flight. Despite the hiccups, the overall quality of the cabin and amenities still impressed me once onboard. I’d fly ANA again but hope for fewer delays next time.
matthewj
New York, NY
I took ANA from JFK to Tokyo last week. The cabin crew was attentive and polite, which I appreciated after a delayed departure. My only gripe was the limited vegetarian meal option, which made it a bit tough for my wife. Otherwise, the seats and entertainment were up to standard.