Linda
Boston
5.0
Worth trying once
Accurate and detailed health info.
James
Miami
5.0
Insightful and easy to use
The saliva test was simple to complete and mailing it back was straightforward. I received my health and ancestry reports within three weeks, which felt reasonable. The genetic predisposition info helped me discuss preventive care with my doctor. Their dashboard is clean and easy to navigate, making the experience smooth overall.
kotomama
Atlanta
3.0
Decent but needs better explanations
The genetic reports were interesting but some health risks felt scary without enough context. Customer support took two days to clarify a few questions which is okay but not great.
anna.k
San Francisco
4.0
Helpful but could improve app
I really liked the depth of the health reports. However, the app crashed twice while I was checking my results, which was annoying. Their support fixed the problem quickly though, so thumbs up for that.
max1990
New York
4.0
Good info, slow kit delivery
Reports were detailed but the kit took 3 weeks to arrive.
Sarah B.
Portland
5.0
Detailed, personal, but not perfect
I bought 23andMe after hearing about it from a friend who found important health insights. The kit arrived quickly, and sending back the saliva sample was super easy with the prepaid envelope. It took about 20 days for my results to appear online. The health reports included some surprising genetic risk factors that I hadn’t considered, which prompted me to schedule follow-up tests with my doctor. That said, the ancestry info was a bit basic compared to some other services I’ve tried, and I wish there was more personalized guidance on what the health data means. Still, I’d say it’s a solid choice if you want straightforward genetic health insights without crazy wait times.
KatieM
Austin
3.0
Mixed feelings after testing
I ordered the 23andMe kit to learn more about my health risks and ancestry. The saliva collection was easy but the delay in receiving my results was frustrating, almost 5 weeks. Some of the genetic health predispositions made sense based on family history, but others were vague or confusing without much explanation. I expected more interaction from their support team when I asked for help understanding the reports, but responses were generic and slow. Still, the wellness traits and carrier status info gave me some useful insights for my doctor visits.
alex_2023
Chicago
4.0
Mostly happy with results
The ancestry details were pretty detailed and interesting. The health insights helped me understand my risks better, but I wish the app was more intuitive.
trader_ru
Denver
3.0
Not impressed by customer service
Sent in my saliva kit twice due to packaging issues, support was slow to respond.
Mia J.
Seattle
4.0
Good but a bit slow
Got my health report after almost 4 weeks. Useful info though.