Mostly reliable but support slow
Sent money to the Philippines last month, and the transfer went through fine. The app was easy to use, but when I had to ask about a delay, customer support took over 24 hours to respond. That wait was frustrating, but the money did arrive safe and sound.
Consistent experience with quick delivery
I've been using Xoom for sending rent money to my landlord in Brazil every month. The transfers usually complete within a few hours, which is perfect for me. The app interface is clean and easy to navigate, and I like that I can choose between bank deposit or cash pickup for my recipient. One time, I had a small issue with the exchange rate displayed, but the support team fixed it fast. it’s a service I trust for international payments.
Convenient but pricey
Using Xoom to send money to family in the Philippines is super convenient because of the multiple payout options. However, I find their fees to be on the higher side especially for larger amounts. The app works well and transfers are usually fast, but I wish the cost was a bit more competitive.
Smooth but fees are high
I've used Xoom a few times to send money to my family in Mexico. The transfers are usually quick and the tracking feature is helpful. However, I noticed the fees can be quite steep compared to other services I tried before. Last time I sent $500, they charged nearly $20 in fees which feels a bit much. Still, the convenience and speed keep me coming back.
Reliable and simple
I've sent money to my family overseas with Xoom several times now and it never lets me down. The app is straightforward, and money usually arrives within hours. I also like the option to pay with debit card which speeds things up. The exchange rates are fair, and the transparency on fees is appreciated. Definitely recommend it for hassle-free international transfers.
Works well every time
Reliable and fast.
Could be faster
Transfers take longer than expected.
Good for urgent transfers
Last week I had to send $300 urgently to a supplier in India, and Xoom did not disappoint. The funds were available for pickup within an hour, which saved me from missing a deadline. Fees were reasonable, and the transaction confirmation came promptly. I appreciate how transparent they are about charges and exchange rates. Will use again when time is tight.
Mixed feelings about service
I sent money twice last month and one transfer went through quickly but the other got stuck for almost 3 days without clear updates. I had to contact support, and they finally resolved it but it was stressful. The fees are also higher than some competitors I've used before. I think Xoom is okay but not perfect.
Fast and secure transfers
Great service!
Fees a bit high
Pretty easy to use.