matt.j
Denver
I opened an account online and the process was smooth, but when I needed help verifying my ID it took a few days to get through support chat. They eventually sorted it out, but the wait was annoying. Otherwise, good app design and reasonable features.
Jonathan
New York
I've tried a few neobanks, but PNC impressed me with their clean app interface and reliable services. Setting up direct deposits and linking external accounts was straightforward. Their notifications about suspicious activity gave me extra peace of mind. Had an issue with a delayed payment once, but customer support responded quickly and fixed it within 24 hours. Also, their integration with budgeting tools makes managing my finances easier than ever.
Mia_Taylor
Atlanta, GA
Account opened in minutes, app runs flawlessly.
emily_r
Boston
Switched to PNC about a year ago for the savings account perks and digital wallet options. I especially like the way the app categorizes spending automatically, it helps me track my budget better. Transfers to other banks usually go through same day, which is key for me. Support answered my questions promptly when I tested the chat feature too.
Daniel W.
Chicago
PNC really stands out for combining digital convenience with solid customer support. I had to get my card replaced after it got lost, and the replacement arrived within three days, which blew me away compared to traditional banks I’ve used. Also, their fee transparency is appreciated; no hidden charges surprised me yet. The app's investment features are a nice bonus for someone like me who’s just starting to build a portfolio.
Megan_88
Miami
PNC’s app setup wizard made opening my account really quick, and their budgeting tool is surprisingly useful. Also like the small perks like cashback categories. Still getting used to some of the interface quirks but nothing deal-breaking so far.
trader_ru
Houston
I use PNC mainly for their checking and the occasional investment tools. The app doesn’t lag and transfers are smooth. Wish they had better chat support hours though, sometimes you wait on weekends. Still a good choice for a digital-only bank.
laura_m
Seattle
I switched to PNC about six months ago and the mobile app is pretty sleek overall. The checking account setup was super easy and I like the low fees compared to my old bank. Only thing that bugs me is the occasional slow update in transaction history which can be confusing.
alex_2021
Portland
I’m overall happy with PNC, the card arrived on time and the deposit holds are shorter than my previous bank. However, last month my paycheck deposit was delayed by a whole business day without explanation. Support was polite but couldn’t speed things up. Hoping this was just a one-time glitch.
Robert
Philadelphia
Been with PNC for about 8 months now. I really like the app’s design and how intuitive it is to navigate. Opening accounts and setting up auto payments was straightforward. However, I got hit with a couple of fees I didn’t expect when using ATMs outside their network, even though I thought my account included some ATM fee refunds. Support clarified it but I wish these details were clearer upfront. Still, their mobile check deposit is fantastic and has saved me trips to the branch.
sarah.k
Austin
I love how I can handle all my banking needs right from my phone. Transferring money between accounts is instantaneous, and their virtual card feature comes in handy for online shopping. Only downside was a small hiccup during initial KYC verification which took longer than expected, but everything else runs smoothly now. very satisfied and I’d recommend PNC to friends.
jessica
San Diego
Fast transfers and no hidden fees.
kate.s
Atlanta
PNC has been my go-to neobank for the last year and it’s been great. The mobile app updates quickly and transfers happen almost instantly. Setting up direct deposit was flawless and their round-the-clock chat support is actually helpful. The budgeting tools and spending insights helped me save more each month. Happy I switched from my old brick-and-mortar bank.