Good plans but slow customer support
I switched to Vodafone mainly for their flexible postpaid plan and better 4G coverage in my area. The service itself is decent and the signal is stable most days. However, I had to wait nearly an hour on the phone to get through to support when my billing was off last month, which was frustrating. Also, their app crashed a couple of times while I was trying to top up data, so not perfect but usable overall.
Decent speeds but unstable sometimes
data sometimes drops, needs fixing.
Good value but app needs work
Vodafone's plans are pretty competitive and the monthly charges are clear with no hidden fees. However, their mobile app often crashes on my phone, making it hard to manage my usage or top up. If they fix this, it would be perfect for me.
Good coverage but pricey plans
Vodafone offers great 4G coverage around Bristol, which is why I stayed despite the plans being slightly more expensive. Their customer service team was helpful when I had a billing question, though I wish the call wait times were shorter. a reliable choice if you can handle the cost.
Network down yesterday
network was down for hours yesterday.