robert_t
Los Angeles, CA
5.0
Loved the diversity of cars
Found a vintage car for my weekend getaway, loved it!
Mia_W
Seattle, WA
4.0
Good rental but late pickup
Car was great and clean, but the pickup took longer than promised. The owner was apologetic though, so I let it slide.
Jonathan
San Francisco, CA
4.0
Smooth rental and helpful owner
Booked an SUV for a family trip in Napa Valley through Turo. The owner was very communicative from booking to drop-off which made everything stress-free. The car ran perfectly and was spotless. I also liked that I could choose to return the car at a nearby location, which saved us time. Overall the experience was much more personal than typical car rental agencies and the cost was reasonable given the convenience.
max1990
Chicago, IL
4.0
User-friendly but watch extra fees
Easy booking but those extra insurance charges can surprise you.
alex_2021
Chicago, IL
3.0
Disappointed with support response
Support was slow to help when I had a last-minute issue.
lisa_m
Portland, OR
3.0
Not always reliable
Car showed up late, and owner was hard to contact.
Tom
Denver, CO
4.0
Better than traditional rental
Way more variety in cars and easier pickup process.
karenW
Boston, MA
3.0
Mixed feelings
Car was okay but felt overpriced for what I got.
James
Austin, TX
3.0
Good cars but mixed experiences
I rented from Turo twice for weekend trips. The first car was great, clean and on time. The second one had some issues with the GPS and the owner was slow to respond which was frustrating.
Anna K.
Seattle, WA
5.0
Great experience with flexible pickup options
Used Turo for a week-long trip to the coast. The owner was super friendly and even dropped off the car near my hotel. The pricing was competitive compared to regular rental companies, and I appreciated the personal touches like the clean interior and free water bottles.
jack887
Austin, TX
3.0
Mixed feelings about my Turo trip
Booked a SUV for a weekend getaway but the car had a weird smell and the GPS was outdated which made navigating a pain. Support was slow to respond when I asked for help, so that was frustrating. On the bright side, the rental price was cheaper than other services I checked out.
Sophie
Denver, CO
4.0
Flexible and mostly hassle-free
I’ve rented several times with Turo and mostly it’s been easy and flexible. One time I had a delay in pickup because the car wasn’t ready on time but the owner apologized and sorted it quickly. I appreciate the ability to communicate directly with owners because they tend to be more flexible about pickup and drop-off times than big rental chains. Sometimes the app glitches when processing payments though. Still, I prefer using Turo for road trips because it feels more personal and often cheaper than airport rentals.
Claire
Miami, FL
4.0
Good platform but fees add up
Liked the flexibility but the insurance costs were higher than expected.
emma_s
New York, NY
5.0
Perfect car, perfect trip
Everything went smoothly, owner was great.