nick_f
Chicago, IL
4.0
Decent but slow support
Support takes too long replying.
Jessica B.
Atlanta, GA
5.0
smooth digital banking experience
I've been using Truist for about six months now and really appreciate how easy it is to manage my checking and savings online. The budgeting tools are surprisingly helpful for keeping track of my spending habits, and the mobile app rarely glitches. Plus, transfers between accounts are instant, which is a huge plus for me.
Linda
Charlotte, NC
4.0
Good service with minor hiccups
Truist’s online platform is pretty slick and user-friendly. Though I wish the customer service chat was a bit faster, they do solve issues well when they respond. The mobile payments are convenient, but sometimes the transaction notifications arrive late.
tommy_g
Raleigh, NC
5.0
Love the quick deposits
Deposits reflect super fast. Really convenient!
Samantha
Orlando, FL
3.0
Decent but needs better support
I’ve been using Truist for my business accounts and the dashboard is neat, but I ran into a problem with a delayed wire transfer that took longer than promised. Support was polite but slow to give updates, which was frustrating since I needed the funds urgently. Hopefully, they improve on that soon.
mike_82
Denver, CO
3.0
App glitches sometimes
App crashes during login.
David
Austin, TX
4.0
Solid app but can improve notifications
The app design is clean and making payments is hassle-free. I like how I can set spending limits and track expenses easily. However, the alerts sometimes don’t sync right away, which has caught me off guard once or twice. Still, for daily banking, it’s pretty reliable.
alex_1995
Seattle, WA
5.0
Smooth setup process
Setup was quick and painless.
Olivia
San Francisco, CA
5.0
Great for everyday banking
I use Truist daily and the app never lets me down. Transfers are instant and the interface is super intuitive. Love the digital-first approach!
Emily
Boston, MA
5.0
Really impressed with Truist
Switching to Truist was one of the best decisions I made for managing my finances digitally. The mobile payment options work flawlessly and the budgeting tools helped me save more than I thought possible. Also, I had to contact support once about a frozen card and they resolved it within the same day. Totally recommend it!