TonyB
Miami, FL
4.0
Easy online service but price could be better
I like that I can update all my policies online without calling. The app is intuitive and works well. Still, my premiums feel a bit high compared to other insurers in the area.
Katie_M
Denver, CO
4.0
Mostly good but a glitch
Had to wait a bit too long for the claim approval, otherwise all smooth.
Mark
Seattle, WA
5.0
Smooth claims and friendly reps
Had to make a home insurance claim after some storm damage, and Travelers handled it really well. The adjuster called within 24 hours and kept me updated throughout the process. It took about two weeks for the payout, which is faster than I expected. Great experience overall.
annasmith
Chicago, IL
5.0
Quick and efficient service
Got my travel insurance sorted super fast, thanks!
derek_jones
San Francisco, CA
5.0
Strong protection and smart options with great support
I’ve used Travelers for several types of insurance over the past 5 years, including auto and umbrella policies. What I appreciate most is the flexibility they offer in customizing policies that fit complex needs especially with work gear coverage that some other companies barely touch. Last month I had a minor accident, and the claims team was really helpful walking me through all the steps while keeping communication clear. Their online portal lets me manage documents easily, and billing is straightforward with no hidden fees. A few times the response time was a bit slower than I’d like but never a real problem. solid insurance partner for both personal and business risks.
Sophie
New York, NY
5.0
Reliable insurance with helpful agents
Switched to Travelers for my renters insurance last year after a recommendation and haven’t regretted it. The agent helped me tailor the coverage exactly to my needs, and when I had to file a claim for water damage, the process was surprisingly painless. The payout came through within a week, and the app lets me track everything in real time. Definitely made me feel more secure about my stuff.
linda.wright
Atlanta, GA
4.0
Good, but premiums rose unexpectedly
I’ve been with Travelers for car insurance for two years and their digital dashboard is really handy. However, my premium increased quite a bit this year without much explanation which annoyed me. Support was polite but not very helpful in clarifying why.
kate_89
Philadelphia, PA
4.0
Solid but not perfect
Claims took longer than promised, but agent was friendly.
neo_finder
Austin, TX
3.0
Mixed feelings about support
Support was reachable but kinda slow with responses.
James
Boston, MA
5.0
Excellent coverage and service
I renewed my business property insurance with Travelers last month and am really happy with the personalized advice from my agent, Sarah. The claims process was clear and quick when I had a minor issue last week. Definitely recommend them for reliable insurance.
Mia_Lee
Portland, OR
4.0
Clear and quick processing
Claiming my car insurance after the fender bender was easier than I expected. The agent called me back the same day and helped file everything within hours. Had a little trouble with the online form not saving but support guided me through it quickly.