jessica_b
New York, NY
3.0
Disappointed with order delays and missing items
I placed an order for birthday presents about three weeks ago, and half of the items still haven’t arrived. The tracking info was not updated regularly, which made it hard to know when to expect the delivery. Customer support was slow to respond and didn’t offer a clear solution. I ended up buying gifts elsewhere last minute, which was frustrating. I hope they improve their logistics soon because the toy selection itself is pretty good.