nickp
Stuttgart, Germany
4.0
Helpful support but limited plans
Customer service answered all my questions quickly but their prepaid plans don’t offer much data for the price.
Sophie M.
Berlin
4.0
Good service but slow support
I've been using Deutsche Telekom for my home internet for about 6 months now. The connection is stable and speeds match what they advertise. However, when I had an issue with my router last month, customer support took almost a week to resolve it, which was frustrating.
mike_j
Berlin, Germany
4.0
Good service but pricey
Nice coverage and fast internet, though their pricing could be better compared to smaller providers.
mike_1985
Hamburg
4.0
Reliable network, minor billing hiccup
Their mobile network coverage is solid, especially around Hamburg where I live. I did have a billing error on my last invoice, but their support team fixed it quickly after I reached out through the app. Overall I'm happy with their service, just hope the billing gets smoother.
max1990
Berlin, Germany
4.0
Good coverage overall
Telekom’s coverage beats other providers in my rural area by far.
janice_b
Nuremberg, Germany
4.0
Good call quality and fast setup
I recently got a new number with Deutsche Telekom and was impressed by how quickly everything was activated. Calls are crisp, and I rarely face dropped connections around the city. Their website’s self-service options also helped me customize my plan without waiting on hold.
Lara
Leipzig, Germany
4.0
Decent but could be faster
Internet usually works fine but got slowed down during peak hours recently.
trader_ru
Dortmund, Germany
4.0
Reliable service but expensive
The connection speed is always solid and supports my remote work perfectly. However, the monthly fees feel a bit steep compared to other carriers. I appreciate the easy online bill management and responsive chat support though, makes the higher price easier to deal with.