Fast transfers but fees add up
I've used Taptap Send a few times to send money back home to Ghana. The transfers go through pretty quickly, usually within a day, which is super convenient. My only gripe is that the fees can be a bit higher than some other services I've tried, so I can't give a full five stars.
Great Service with Helpful Support
Last month I sent $500 to my brother in Ghana through Taptap Send. The process was smooth, though I had to contact support once about the payout location. The agent, Maria, was super patient and helped clarify everything quickly. I also liked how I could track the transfer step by step and received SMS alerts. Definitely planning to keep using them regularly for my remittances.
Fast and trustworthy service
Love how quick transfers go through here!
Inconsistent Transfer Speeds and Support Issues
I’ve used Taptap Send a few times to send money to family in Senegal. Sometimes the money arrives in under an hour, but other times it takes over a day, which is really frustrating when they need cash urgently. I also had trouble with their chat support; responses were slow and didn’t always solve my issue about updating my bank info. I’m not sure if I’ll keep using them regularly because of these inconsistencies.
Good service, minor hiccup
Usually good, last time delayed.
Reliable and Fast Transfers
I've been using Taptap Send to send money to my family in Nigeria for the past 6 months. Transfers are usually completed within minutes and the fees are quite reasonable compared to other services I've tried. I appreciate how easy the app is to navigate, especially the mobile wallet options.
Easy and Quick Transfers!
Works well for me.
Fees could be lower
The costs add up fast.
Good but Slightly Slow
Transfers usually arrive safely but sometimes take a bit longer than expected, especially during weekends. The fees are fair and the interface is quite user-friendly. I'd like if they improved the speed though.
Mixed Experience Overall
I tried sending money to Kenya recently and it worked fine, but the exchange rate was not the best I've seen. Also, I found the verification process a little tedious, had to upload documents twice. Not bad but could be smoother.
Smooth and Reliable Experience
I send money to my family in El Salvador every month with Taptap Send and haven't had any issues so far. The transfers are completed quickly and I appreciate the option to choose cash pickup or direct bank deposit. The app's notifications keep me updated, which is reassuring. Customer service helped me once when I changed the payout method and was quite helpful.
Convenient for Mobile Wallets
I love that Taptap Send supports sending directly to mobile wallets in the Philippines. It makes it much easier for my relatives to get cash without going to the bank. The app feels secure and the fees are clear upfront.