Cryptotrasta
Southwest

Southwest

4.610 reviews

markus_87

San Diego, CA

4.0

Good overall but app glitches

Had a decent flight but the Southwest app kept crashing when I tried to check in. Had to use the kiosk at the airport which delayed me a bit. Other than that, the flight was smooth and on time.

David

Houston, TX

4.0

Good experience but baggage took forever

My flight itself was smooth and the staff friendly, but I waited nearly 40 minutes for my checked bag at Houston. That was frustrating, especially after a long day traveling. Wish they could speed up baggage handling a bit.

lisa_w

Phoenix, AZ

4.0

Seats a bit cramped

Comfort was okay but the legroom felt tight.

anna.k

Orlando, FL

4.0

Customer support could improve

Support was slow to answer during my flight delay.

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