Good digital services, minor glitches
Opened an account last month, transfers are generally fast and the budgeting tool helps me track expenses. Still, the app crashed twice during a payment setup, which was annoying but support resolved it quickly.
Convenient but some delays
Their online account setup was pretty quick, and I appreciate the real-time notifications. The only snag was a delayed payment processing that took 48 hours instead of the usual instant transfer. happy with my experience.
Easy payments, needs better chat support
Payments and transfers go through without issues, and the UX is intuitive. What bothers me a bit is the live chat support; sometimes responses are slow or generic, which isn't ideal when you’re in a hurry.
Convenient but with room for improvement
I switched to Société Générale’s digital banking around three months ago because I wanted a more flexible way to manage my money without visiting branches. The app interface is pretty slick, and setting up payments is straightforward. I do notice the occasional lag when switching between account views, which can be annoying during busy days. Also, their card delivery took longer than promised about 12 days instead of a week, which messed up my travel plans a bit. On the plus side, the budgeting tools have helped me control my spending better than before, and I appreciate the push notifications for every transaction. Customer support is decent but could be faster. I'd say it’s a solid option if you don’t mind a few hiccups.
Good for basic banking
Good for basic banking needs.
Mostly smooth but slow support
I like the app interface a lot, it's clean and easy to use. However, I had to wait almost two days for help when my card got blocked. Still, the banking features work fine.
Reliable app with handy features
I’ve been a Société Générale user for over a year, mostly because I prefer managing finances digitally. The app offers neat features like instant payment alerts and easy account switching. One time, I needed to increase my daily transfer limit, and the in-app request was processed the same day, which was great. I did notice the occasional slow load during peak hours, but it doesn’t happen often. it’s a reliable neobank that fits my lifestyle.