kate_b
Seattle
2.0
Not impressed with verification
The KYC process took way longer than expected and customer support wasn’t very helpful. It felt like I was stuck in limbo for days with no clear updates.
anna.k
Toronto
2.0
Slow responses, frustrating delays
I tried to get a refund processed last week and the support chat took forever to respond. Plus, the refund itself took almost a week to hit my account, which is disappointing for a digital bank. Hoping they improve their customer service soon because the app itself is fine.