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Société Générale

Société Générale

3.612 reviews

john_s

Chicago

4.0

Good digital services, minor glitches

Opened an account last month, transfers are generally fast and the budgeting tool helps me track expenses. Still, the app crashed twice during a payment setup, which was annoying but support resolved it quickly.

lisa_w

San Francisco

4.0

Convenient but some delays

Their online account setup was pretty quick, and I appreciate the real-time notifications. The only snag was a delayed payment processing that took 48 hours instead of the usual instant transfer. happy with my experience.

kate_b

Seattle

2.0

Not impressed with verification

The KYC process took way longer than expected and customer support wasn’t very helpful. It felt like I was stuck in limbo for days with no clear updates.

sophie_m

Boston

4.0

Easy payments, needs better chat support

Payments and transfers go through without issues, and the UX is intuitive. What bothers me a bit is the live chat support; sometimes responses are slow or generic, which isn't ideal when you’re in a hurry.

tommyj

Atlanta

3.0

Interface is okay

Interface is clean but lacks some features.

markus_92

London

5.0

Great features and smooth transfers

I’ve been using Société Générale’s neobank services for half a year now, and I must say their instant transfer feature is a life-saver. The app rarely glitches, and I especially like the monthly spending reports. Had a small issue with linking my external card, but support sorted it out within hours. Definitely a solid choice if you want smart digital banking.

mike_88

Dallas

3.0

App crashes sometimes

App crashed twice during login.

david_h

Miami

4.0

Convenient but with room for improvement

I switched to Société Générale’s digital banking around three months ago because I wanted a more flexible way to manage my money without visiting branches. The app interface is pretty slick, and setting up payments is straightforward. I do notice the occasional lag when switching between account views, which can be annoying during busy days. Also, their card delivery took longer than promised about 12 days instead of a week, which messed up my travel plans a bit. On the plus side, the budgeting tools have helped me control my spending better than before, and I appreciate the push notifications for every transaction. Customer support is decent but could be faster. I'd say it’s a solid option if you don’t mind a few hiccups.

alex_2021

Denver

4.0

Good for basic banking

Good for basic banking needs.

emily_r

New York

4.0

Mostly smooth but slow support

I like the app interface a lot, it's clean and easy to use. However, I had to wait almost two days for help when my card got blocked. Still, the banking features work fine.

anna.k

Toronto

2.0

Slow responses, frustrating delays

I tried to get a refund processed last week and the support chat took forever to respond. Plus, the refund itself took almost a week to hit my account, which is disappointing for a digital bank. Hoping they improve their customer service soon because the app itself is fine.

julia_m

San Diego

4.0

Reliable app with handy features

I’ve been a Société Générale user for over a year, mostly because I prefer managing finances digitally. The app offers neat features like instant payment alerts and easy account switching. One time, I needed to increase my daily transfer limit, and the in-app request was processed the same day, which was great. I did notice the occasional slow load during peak hours, but it doesn’t happen often. it’s a reliable neobank that fits my lifestyle.

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