skyler_97
Davao
Convenient but occasional glitches
The mobile app handles my bills well, and the cashback rewards for using their card are a nice bonus. Sometimes the app crashes during peak hours, which bugs me a little, but nothing game-breaking.
skyler_97
Davao
The mobile app handles my bills well, and the cashback rewards for using their card are a nice bonus. Sometimes the app crashes during peak hours, which bugs me a little, but nothing game-breaking.
david_88
Iloilo
Using Maya for daily expenses has been a breeze.
jessica_b
Manila
App is neat and transfers are quick, but the occasional delay in SMS OTP is annoying.
markus
Pasig
Love how simple sending money is now!
alex_2022
Taguig
I like how fast the deposits clear and the low fees compared to my old bank. Though I wish the card design options were better. Customer support replied quickly when I had a question about currency conversion rates. Still, the app layout could use some improvement for easier navigation.
nina_w
Quezon City
Keeps freezing when I try to transfer money.
matthew_h
Cebu City
Signed up a month ago, and the app is really user-friendly for managing payments and checking balances. However, the KYC process took nearly a week longer than they originally said, which was frustrating since I needed to top up quickly. Customer support eventually sorted it out though, but a heads-up would have helped. the savings feature is pretty handy and the card delivery was on time.
emma.l
Makati
I've been using Maya for about six months now, mostly for paying bills and mobile load top-ups. The app’s interface is sleek and mostly intuitive, though I ran into a slight issue with delayed notifications on payment confirmations. I contacted support through their in-app chat and got a helpful response within minutes, which really impressed me. Also, their card arrived quickly and worked fine at local stores without a hitch. I appreciate their push towards digital convenience but hope they can tighten up the notification system soon.
lisa.m
Baguio
The app covers essential banking needs well, like instant transfers and bill payments. I especially like the automatic savings option, which helped me stash money effortlessly. Occasionally, the app lags or logs me out unexpectedly, which can be annoying when you’re in a hurry. Their customer service is friendly but sometimes slow when the app glitches. Would be nice if they add budgeting tools next update.
trader_ru
Zamboanga
I tried Maya primarily for its digital wallet feature and was drawn by their zero fees on transfers. The initial setup was smooth, but after a couple of weeks, the app started glitching during login, causing me to reset my password multiple times. Support was polite but slow to respond, which was frustrating since I rely on the app daily for business transactions. On the plus side, I appreciate the quick card issuance and the cashback offers. Still, the reliability needs improvement before I can fully trust it for heavy use.