Booked a business class ticket from Berlin to New York and I was impressed by the cabin crew. The meals were tasty and the seat was comfortable enough for the overnight flight. Only thing was a bit of turbulence, but nothing Lufthansa could control.
Nina
New York, NY
3.0
Average flight
Flight was fine.
matthew_r
New York, NY
3.0
Mixed feelings about the trip
I flew economy from JFK to Munich last month and it was okay overall. Seat comfort was tight and the in-flight meal was underwhelming, but the entertainment options kept me occupied. Still, the delay during boarding without much explanation was annoying, so kinda mixed experience.
Daniel
Toronto, Canada
5.0
Fantastic long-haul experience with Lufthansa
I recently flew Lufthansa from Toronto to Tokyo with a connection in Frankfurt. The transfer was well organized, and the staff at Frankfurt were very helpful guiding me through the airport. Onboard, the entertainment system worked flawlessly, and the meal options were diverse and tasty. I also appreciated the frequent flyer miles credited promptly to my account. Definitely will choose Lufthansa again for international travel.
markus_t
Vienna, Austria
1.0
Very disappointed with lost luggage
I flew Lufthansa from Vienna to New York in March and my luggage never arrived. Took forever to get any response from the support team and they kept giving me the runaround. Lost some important items and still waiting on compensation. Not what I expected from such a big airline.
Erica
Chicago, IL
4.0
Great flight with minor delay
Booked a business class ticket from Chicago to Frankfurt and the flight experience was mostly smooth. Boarding was efficient, although there was a slight delay of about 20 minutes due to air traffic. The crew was attentive and the lounge at FRA was a big plus for my layover.
Olivia
Sydney, Australia
4.0
Reliable airline with room for improvement
Used Lufthansa for a trip from Sydney to Frankfurt last winter. The check-in process online was smooth but the airport counters were a bit crowded, which slowed things down. On board, the seats in economy were decent but legroom could be better, especially for taller passengers like me. Staff were polite and professional, though I felt the snack options were limited on the short leg from Frankfurt to Berlin. I’d fly with them again but hope they improve comfort on shorter segments.
jessica.w
Miami, FL
4.0
Quick check-in and comfortable flight
Check-in was super fast and hassle-free.
Lucy
Amsterdam, Netherlands
4.0
Good flight, friendly crew
Crew was nice.
Emily R.
Chicago, IL
4.0
Good experience with minor delays
My Lufthansa flight from Chicago to Frankfurt was smooth overall. Boarding was a bit slow, but the crew was really friendly and helpful. The in-flight entertainment had a wide selection, which made the 8-hour flight pass quickly.
Sophia L.
San Francisco, CA
4.0
Smooth connections and friendly service
Took Lufthansa from SFO to Vienna with a connection in Frankfurt and everything went pretty well. My luggage arrived on time despite the quick turnaround. Flight attendants were friendly and helpful, especially when I asked about connecting flights. The only thing was the app could be more intuitive but overall very satisfied.
kate_m
Paris, France
4.0
Good flights, minor issues
Flights mostly on time.
jackson_b
London, UK
3.0
Okay but cramped seats
I flew Lufthansa last month on a short haul between London and Munich. The flight was on time, but I found the economy seats to be quite cramped compared to other airlines I’ve tried. Service was polite, though nothing exceptional.
matthew_88
San Francisco, CA
3.0
Mixed feelings about Lufthansa
The flight itself was fine, but I had trouble with their mobile app constantly crashing when I tried to check in. Also, my luggage was delayed by a day which was frustrating. Customer service was polite but slow to respond to emails.
George M.
Dublin, Ireland
4.0
Consistent quality on European routes
I fly Lufthansa a few times a year between Dublin and Frankfurt for work. Their flights are usually punctual and the boarding process is organized well. I especially like their premium economy option, which offers extra legroom without the full business class price. The crew is always professional and attentive, making even short trips pleasant. I’ve also used their app for booking and it’s quite user-friendly compared to other airlines I’ve tried.