Keeps product quality is pretty solid. I've been on their medication for about five months and noticed my hair thinning slowed down. Sadly, the support chat sometimes takes hours to respond, which is a bummer when you have urgent questions. The subscription management through the site is smooth though, and shipping is usually timely.
davidsmith22
Miami, FL
4.0
Good products but waiting time
The treatments offered by Keeps seem effective, and I appreciate the monthly refill reminders. The main downside was the delay in customer support replies when I had questions about side effects. Also, my second package was a day late but nothing major. satisfied but room to improve service speed.
MikeL_87
Dallas, TX
4.0
Good results, minor app glitches
Keeps helped me slow down my hair thinning, which is great. The monthly subscription is easy to manage, but the app sometimes freezes when I try to update my payment info. Besides that, the medication is legit and the packaging discreet.
jessica_ray
San Francisco, CA
4.0
Great service but shipping delays
I ordered the hair loss treatment six weeks ago and was pretty excited to start. The website was easy to use and the consultation process was straightforward. However, the shipment took almost two weeks to arrive which was frustrating. Customer support was helpful but it took a couple of days to get back to me. The product itself seems to be working slowly, but consistent use might help more.