Rachel
Seattle, WA
2.0
Frustrating experience with claim tracking
I tried using Jerry to manage my home insurance policies, hoping to keep everything organized, but the claim tracking feature was confusing. It didn’t update properly after I uploaded my documents, and customer support took nearly a week to respond. Meanwhile, I had to call my insurer directly to get any real info. Honestly, it felt like Jerry just added an extra step instead of simplifying things like it promised.