Daniel K.
Seattle, WA
Switched to Humana after bad experience elsewhere and it was worth it. Their preventive care coverage and gym membership discounts really help me stay healthy. The agent Lisa was super patient answering all my questions during enrollment.
alex_1992
Boston, MA
Renewed my Humana medical plan without any trouble.
Megan T.
Denver, CO
I signed up for Humana's family health plan last year and overall it's been smooth. Their app lets me track claims easily, but the dental coverage details were a bit confusing at first. Customer service helped clear it up quickly though.
Tommy B.
Chicago, IL
Coverage is solid but sometimes the mobile app crashes when I check my benefit balance.
Rachel M.
New York, NY
I like how Humana’s reps are friendly and knowledgeable, especially when I needed help with my prescription coverage. However, I was billed twice last month and it took a few calls to fix that. The billing team could improve their accuracy.
Sophia W.
Atlanta, GA
I had some complex pre-existing conditions and Humana’s support team really walked me through the coverage options carefully. Their vision and dental benefits helped me save a lot last year. The online portal is intuitive and claim reimbursements came faster than expected.
Michael
Austin, TX
I've been with Humana for over a year now, mostly for their medical and dental coverage. The claims process is pretty straightforward, and their wellness program helped me get discounts on gym memberships. Occasionally, the app feels a bit slow but nothing that ruins the experience.
nick_j
Portland, OR
Support took long to respond to my email.
Jared L.
Phoenix, AZ
Humana's insurance options are solid and the wellness programs are a nice bonus. Still, I found their phone support wait times frustrating when I had questions about a claim. Apart from that, payments and coverage have been consistent.
Emily
Dallas, TX
I appreciate Humana’s wellness coaching programs that came included with my plan. The website explains coverage in plain terms, which made choosing the right plan easier. A small delay in my dental claim payout was the only downside so far.
kate_p
San Francisco, CA
Signing up was straightforward, and support answered my questions fast.
luna_star
Miami, FL
Claims got processed quickly, happy with service.