Set up my dedicated server last month and the speed is great, but the setup took a bit longer than promised. Customer support was helpful though once I reached out. a solid choice if you can wait a bit for provisioning.
johnny88
Austin, TX
4.0
Stable hosting, happy
Using Hetzner for about six months, pretty stable hosting environment.
lisa.m
Philadelphia, PA
4.0
Generally happy but ticket delays
I’ve been using Hetzner for about eight months and the server performance is definitely reliable. One thing that bugs me though is that sometimes when I open a support ticket, it takes up to 48 hours to get a response. It’s not a dealbreaker but can be annoying if you’re on a tight schedule. Otherwise, the control panel is user-friendly and deploying new servers is quick.
emily_roberts
Los Angeles, CA
4.0
Great hosting but support can lag
I signed up with Hetzner after hearing about their great server specs and so far the performance has been fantastic. My websites load quickly and I haven’t faced any outages. The control panel is straightforward, which is a huge plus since I’m not a hardcore sysadmin. That said, I did find the support response times slower than expected when I had a billing question that needed urgent attention. It took a day to get a clear answer, which was a bit frustrating. Still, for the price and quality, I’m quite satisfied overall.
daniel_b
Atlanta, GA
4.0
Good infrastructure, slow support
Hetzner’s hardware is top-notch, and I appreciate their competitive pricing. I run several clients’ websites on their dedicated servers and haven’t experienced downtime in months. But honestly, the support team’s response time can be frustrating, especially when you have urgent issues. Last time, it took almost a day to get a reply about a server reboot problem. If they could speed that up, they’d be perfect in my book.