Tom R.
Miami, FL
4.0
Helpful agent but slow paperwork
My agent Mike was really patient explaining different life insurance options, which I appreciated. Still, the paperwork took over a month to finalize, which delayed my policy start date.
sarah_b
Phoenix, AZ
4.0
Decent but pricey
Coverage seems okay but the premiums are a bit higher than I expected for my auto insurance.
Anna W.
Seattle, WA
5.0
Great service, fast claim
Had a minor accident and contacted Farmers through their app, the claims process was smooth and the adjuster was super helpful. Got everything resolved in under a week.
Oliver
San Francisco, CA
5.0
Trusted coverage and fast claims
After switching to Farmers for my home insurance, I had a small fire incident last winter. The claims process was surprisingly quick, and the agent Sarah kept me updated every step of the way. They also helped me upgrade my coverage after that experience, which made me feel secure moving forward.
Linda G.
Boston, MA
4.0
Good but customer support slow
Coverage is solid, just wish support answered faster when I had questions about my policy.
emily_j
Portland, OR
4.0
Easy policy management
The online dashboard lets me update my car and renters insurance without hassle. Recently changed my payment method in minutes.
Chris
New York, NY
4.0
Good overall with minor hiccups
Farmers offers a wide range of insurance products, and I’ve been happy with their auto coverage. Once, my claim took longer than expected because of missing documents, but the agent helped me sort it out quickly.
Jessica M.
Austin, TX
5.0
Smooth Claim Process
I recently filed a claim through Farmers Insurance after a minor car accident, and honestly it was a really smooth experience. The agent, Mark, was super helpful and kept me updated every step of the way. Got my settlement within three weeks without any hassle.
derek_73
Austin, TX
4.0
Good coverage options
I switched my car and home insurance to Farmers last year. So far, the policy prices have been reasonable and the app lets me check coverages easily.
max1990
Chicago, IL
5.0
Quick and reliable
Filing claims via their website is straightforward and payouts are timely.
tommy_g
Chicago, IL
4.0
Good coverage but slow support
I've been with Farmers for my home insurance for over a year and the coverage options are pretty solid, especially for flood and fire protection. However, the customer support can be frustratingly slow, especially when you need quick info about policy changes or billing issues. Last time I called, I waited over 20 minutes to speak with someone who seemed only half-informed about my questions. Their online portal is okay but not very user-friendly when trying to add an additional insured person. Still, the rates are competitive so I’m sticking around for now.
kate_s
Atlanta, GA
4.0
Solid coverage options
Love the different plans they offer for families.
Maggie H.
Columbus, OH
2.0
Slow claim response
Filed a claim for water damage last month and still waiting on a detailed update. The adjuster was hard to reach and every time I called, I got transferred multiple times. Really thought the processing would be quicker.
John
Denver, CO
4.0
Mostly satisfied but app glitches
I like Farmers’ coverage plans, especially for renters insurance. However, I noticed the mobile app crashes sometimes when uploading claim photos, which can be frustrating during a stressful situation.